Help Centre

Frequently Asked Questions

Everything you need to know about our products and ordering. Can't find an answer? Reach us at contact@indso.in.

Yes. Our formulas are gentle, fragrance-conscious and tested for reactive skin. We still recommend a patch test before first use.

Always. We never test on animals at any stage of development.

Start with your main concern — hydration, texture or barrier support. Each product page lists skin types and key actives. Still unsure? Email us at hello@indso.in.

Orders are dispatched within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

Unopened products can be returned within 30 days of delivery. See our Returns & Refunds page for full details.

Keep products in a cool, dry place away from direct sunlight, and close lids tightly to preserve the actives.